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THE OPPORTUNITY
The Victim Witness Assistance program serves as a resource for crime victims. The advocates funded under this grant are required to provide the following services: crisis intervention, emergency assistance, resource referral and assistance, direct counseling, and therapy, claim assistance, property return, orientation, court escort, case status/ disposition, and notification of family and friends.
The selected candidate will have the opportunity to:
Accompany crime victims to various court proceedings.
Receive, review, and process a diverse range of documents relevant to specific case; documents include, but are not limited to, crime reports, medical reports, court records, and other documentation used to either determine the level of County or legal services needed to support the crime victim or witness, or to establish the victim's eligibility to receive compensation through the California Victim Compensation Program.
Serve as a liaison to, and coordinate services with, internal staff and external agencies or organizations including, but not limited to, law enforcement, court systems, medical providers, community-based organizations providing needed services, landlords, employers, and other entities.
Prepare and maintain a variety of records, correspondence, and reports, impact statements, case records, program information, and related reports.
Establish and accurately maintain multiple case files, including regular updates and review of all communication and contacts with clients, court updates, and restitution follow-up.
Perform various administrative duties such as receiving telephone calls, processing forms, entering data into specialized computer systems, and maintaining appropriate files and records.
Incorporate information from relevant federal, state, and local laws, policies, and procedures to develop and practice timely, accurate filing management while maintaining a large caseload.
Keep supervisor apprised of activities, including current and anticipated issues.
Establish and maintain effective working relationships with community organizations, government and private agencies, and the general public.
Attend regional trainings, conferences, hearings, workshops and meetings.
Perform related duties as assigned.
THE IDEAL CANDIDATE
The ideal candidate will be bilingual in Spanish and have case management experience and crisis intervention skills. An understanding of the criminal justice process and prior experience working with victims of all ages, especially children, teenagers, and families, is highly desirable.
Human Resources will assess your application to determine if you are minimally qualified using the following recommendations:
Education and Experience:
Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying.
Victim/Witness Program Specialist I:
Equivalent to an associate degree from an accredited college or university with major coursework in psychology, sociology, criminal justice, or a closely related field
OR
High school diploma or GED equivalent AND one year of experience directly related to the provision of services to victims, crisis intervention, peer counseling, or social work.
Victim/Witness Program Specialist II:
Two (2) years of experience directly related to the provision of services to victims, crisis intervention, peer counseling, or social work equivalent to the County’s class of Victim/Witness Program Specialist I.
Licenses and Certifications:
Possession of, or ability to obtain and maintain, a valid California or Nevada Driver’s License and a satisfactory driving record.